Is the library not the place for you? 

Waitaki District Libraries has stopped trying to read between the lines, and is surveying non-users to find out exactly why.

Waitaki Libraries manager Jenny Bean said earlier in the year more than 400 library users were surveyed, to find out how the library and its services impacted their lives.

“This time, we want to hear from people who do not use the library,” she said.

 “We have six libraries across the Waitaki District, and all are welcome to visit and use the resources available. But we really want to understand the reasons behind why people may not connect with the library.”

Research student Hannah Acheson has developed a five-minute survey to help understand why people made the decision not to come to the library, and how the services provided can make a difference and be more valuable to the community.

Libraries were community hubs and a safe space for people to find information and connect, Jenny said.

Long gone are the days when it was only books found at libraries - services provided include Justices of the Peace, free wi-fi, magazines, DVDs, Wriggle and Rhyme sessions for babies and toddlers, computer access, and printing.

The survey is online at https://www.surveymonkey.com/r/QXT2PSH or printed copies are available from Waihemo Service Centre, Kurow Information Centre, Oamaru Community House, and the Waitaki District Council. Or phone the library on 03 433 0850 or council on 03 433 0300 to receive a survey via post.

The survey will be active until 20 January, with a $50 Prezzy Card prize on offer for one participant.