🟢 Waitaki App Tested
💬 Phone wait time can vary
🔽 See details below
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Your well-being matters to us.
We offer free, confidential 24/7 support for anyone in New Zealand, providing resources to help with your well-being. If you need brief emotional support, text or chat with us at 1737 anytime.
Please call 111 from a mobile device or landline phone
How 1737 Works
1737 is a free, confidential helpline in New Zealand, powered by Whakarongorau Aotearoa / New Zealand Telehealth Services and funded by Health New Zealand.
Available 24/7, it offers support, advice, and information from trained counsellors.
Explore our website for self-help tools and information, or you can text or call 1737 anytime to connect with a trained counsellor or peer support worker.
Offers resources on:
- Feeling Sad
- Feeling Anxious
- Feeling Stressed
- Feeling Lonely
- Relationships & Safety
- Gambling
- Alcohol & Drugs
- Counselling & Support
*Note from Waitaki App - we tried the number at 5:06pm on Wednesday, 21/5/25 and waited six and a half minutes before hanging up. There was an offer for a call back (we weren't looking for help, just testing the system - so we didn't take that up). While on hold, we were given an option to take a breathing exercise and directed to some great online resources. On balance, the site has some great resources and we understand that counsellors were likely busy with cases when we called.
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✅ Tested: Wed 21 May 2025, 5:06 PM – 6.5 min hold, offered callback.
⭐ Tip: Their online resources are a strong place to start if it’s not urgent.
Note: We weren’t seeking help, just checking functionality. The hold included mindfulness prompts and links to self-help tools. It’s clear they prioritise active cases, so delays are understandable.
